20th Century Clothiers Limited and its subsidiary companies take the privacy of all its users and customers very seriously.
Please note: we have made important updates in order to comply to new GDPR - General Data Protection Regulations which come into force on the 25th May 2018.
1. What information will we collect from you?
When you make a purchase with us, we will need to collect personal information about you from a number of sources, including from our website, from telephone discussions with you, from written information you have sent to us and from other communications. This will include you name, address, telephone number and email address.
2. Why will we use your information?
In some circumstances, we may conduct credit checks with licensed credit reference agencies when you apply to purchase a service or product from us. If this is applicable, then we will state so in our terms of business.
We may also use personal information collected from you to tailor your visits to our site or to recommend goods and services to you that you may find of use. If you do not wish to receive any such information, please tick the box when registering your details or on the order confirmation screen.
3. Disclosure of Information
We may supply your information to third parties when required to do so by law, including police and other law enforcement agencies, and the Inland Revenue.
4. Protection of your information
As part of our business, we maintain stringent security measures designed to protect your personal information. This may include following certain procedures, physical or technological protection and may include encryption of data or asking you for proof of identity before we disclose your personal information to yourself.
Our website is a bespoke platform built by our own developers allowing us to sell our products and services to you. Your data is stored securly in our datase and behind a firewall. When you make a purchase, your payment is made through a third party provider such as Sagepay or Paypal - both of these are fully PCI compliant. If you need further information on these please contact us for links to their compliance details.
We may use "cookies" to gather information regarding the use of our site. A cookie is stored on your computer's hard drive by you and enables quick access to the site and provides us with certain information about your use of websites generally. You can amend the settings of your Internet browser to prevent automatic acceptance of cookies.
We will from time to time use e-mail to contact you to notify you of new products or services. You will only receive these emails if you have opted in to our mail list. We have a double 'opt-in' process to ensure you havent signed up to us in error. You can also unsubscribe to our email marketing at any time using the link at the bottom of any marketing email from us. Our emails are sent using 'Madmimi' - you can read their policy here.
However, please contact us at any time by e-mail should you wish to change your decision either way.
For email marketing purposes, we ONLY store your email address. No other information is contained on our email marketing database.
We often advertise our products and services thorugh online advertising platforms; Facebook, Pinterest and Instagram. If you accept cookies or follow us on social media then you might see our adverts on these online platforms.
To change your Facebook and Instagram Advert Settings click here.
6. Call monitoring
We reserve the right to monitor all forms of communication whether electronic or otherwise with you for the purposes of development of the service and compliance with our policies and procedures. We may also use such monitoring to provide evidence of transactions which we have entered into with you.
7. Transfers of data
We may choose to transfer your data to a third party or server who is not based within the European Economic Area. In such circumstances, we may contact you prior to doing so to confirm that you are happy for us to transfer such data.
8. Accuracy of your data
We will endeavour to ensure that the information we hold about you will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies in such data, please notify us and we shall delete or correct it promptly.
This privacy & security notice was updated on the 2nd May 2018. If you have any questions or concerns - then please contact:-
Data Protection Officer
20th Century Clothiers Ltd
Unit 3 Wellington Mills
Elland HX5 9AS